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New CEO appointed for Mercy Hospice Auckland
3 February 2017Paul Couper has been appointed as the new chief executive for Mercy Hospice Auckland.
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Opinion: Communication workshop in aged care sector an astounding success
27 May 2015Minister for the Community and Voluntary Sector* HON JO GOODHEW is impressed by *Elizabeth Knox Home and Hospital’s efforts to improve social integration of migrants through its volunteer programme.
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New Zealand Aged Care Association appoints new Chief Executive
1 May 2015Simon Wallace has been appointed the new Chief Executive of the New Zealand Aged Care Association (NZACA), replacing Martin Taylor, who left the Association at the beginning of April.
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Home care services under threat
29 April 2015Home and community support services are under threat because the current funding model for the sector is unsustainable.
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Arvida Group lists on the NZX
18 December 2014Shares of Arvida Group Limited today began trading on the NZX Main Board following a successful IPO that raised $80 million in new capital to underpin the growth of the new retirement and aged care group.
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Opinion: "Pay is not an equality issue - it's a funding one in aged care"
18 December 2014Radius Care Managing Director BRIEN CREE says the continuous under-funding of aged care needs to be addressed.
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"Now is not the time to discourage training"
15 December 2014The Industry Training Federation calls for Government to better support training for care and community support workers.
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One Consumer Advocate Influencing Health of Many Older People
15 December 2014ANNA DORSEY talks to Ruby Aberhart (pictured here with Hon Jo Goodhew) about her role of Consumer Advocate for the South Island Alliance’s Health of Older People’s Group (HOPSLA).
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Person first, dementia second
25 November 2014Bupa's GRAINNE MOSS shares sthe touching story of Bupa employee Kate Burnett and resident Mary.
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Solution for aged care sector "not straight forward"
3 November 2014While unions remain delighted with the Court of Appeal’s ruling on the Bartlett v Terranova pay equity case, it would seem that there is no imminent ‘quick fix’ discernible.
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New peer mentor programme to help providers with training
21 October 2014Industry training organisation Careerforce has introduced a new Peer Mentor Programme as part of its goal to help facilities build a productive and highly skilled work place.
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United we stand, divided we fall?
With an election looming and funding levels still a concern, JUDE BARBACK examines the cracks beginning to show as residential aged care providers differ on significant issues.
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NZACA’s election campaign launch coincides with Ministerial announcement
Mere hours after the launch of NZACA's election campaign yesterday, came Associate Health Minister Jo Goodhew’s announcement of an additional $18 million to be spent over four years.
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RVA conference: a growing industry learning to defend itself
30 June 2014Managing public perceptions and remaining innovative were two key themes emerging from the annual Retirement Villages Association (RVA) conference held last week in Auckland.
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Opinion: Making a Mountain out of … almost nothing
6 June 2014MARTIN TAYLOR, chief executive of New Zealand Aged Care Association, finds very little for aged care in the Government’s “record” health Budget.
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Aged care features among Queen’s Birthday Honours recipients
5 June 2014Former Summerset chief executive Norah Barlow has been made an officer of the New Zealand Order of Merit for services to business.
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A long way to go – but on the right track
23 May 2014The recent Careerforce Workforce Development Conference in Wellington addressed pay and training as crucial to aged care’s future, as JUDE BARBACK discovered.
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Full agenda for Careerforce conference
6 May 2014The Careerforce Workforce Development Conference 2014, which will take place on the 20 and 21 May at Te Papa in Wellington, will bring together some of the leading people involved in the development of the carer workforce, and address a range of pertinent topics.
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Sector voices: aged care leaders on challenges in 2014
28 April 2014In this special supplement, INsite asked industry leaders what they perceived as the biggest challenge facing aged care in 2014.
September 2016
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Hawke’s Bay water crisis: lessons learned
The Hawke’s Bay water crisis unleashed a severe gastro bug that took its toll on the care homes and retirement villages of Havelock North. JUDE BARBACK talks to three facilities about how they coped and lessons learned from the experience.
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Talkin’ ‘bout my generation
JUDE BARBACK looks at the benefits, challenges, practicalities and limitations of intergenerational activities.
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Adapting to changing media needs
Media trainer PETE BURDON says retirement village operators and aged care providers must adapt to the changing needs of digital news media.
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Easing culture shock: helping new migrant staff get settled
INsite recently published an article on the importance of migrant workers to New Zealand’s aged care sector. Here, Skilled Migrant Business Advisor LISA BURDES discusses how employers can help new migrant staff settle into work and life in New Zealand, and Canterbury in particular.
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Let’s snoop around… Malyon House
JUDE BARBACK visits Malyon House in Mount Maunganui shortly after the family-owned rest home celebrated its 20th anniversary.
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Up close and personal with Gabby Clezy
TerraNova Homes & Care chief executive Gabby Clezy tells INsite editor JUDE BARBACK that it is time for more collaboration and open communication about the challenges and opportunities faced by the sector.
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Case study: Falls Prevention Programme
One aged care provider’s initiative to reduce the number of falls by residents is proving very successful.
August 2016
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Last Word… Glen Sowry
JUDE BARBACK interviews new Metlifecare chief executive Glen Sowry about his new role.
March 2016
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Up close and personal with… Gráinne Moss
JUDE BARBACK chats to Bupa New Zealand managing director Gráinne Moss about her new global role, the NZACA and equal pay.
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A day in the life of… a village manager
KYLA HURLEY shares with INsite why she loves her job as village manager of Chatswood Retirement Village – and where she can be found when she’s not at work!
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Last Word… Alan Edwards
Exiting chief executive ALAN EDWARDS talks to INsite editor Jude Barback about his time at Metlifecare, his thoughts on New Zealand’s aged care and retirement industries and his plans for the future.
December 2015
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Sector faces unprecedented challenge
Simon Wallace is keen to see the Equal Pay case resolved and says if the NZACA is to reach agreement with the union on pay levels for workers, it needs to receive a commitment from the Government that it will meet the extra cost to providers.
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We are a people business
Julian Cook says attracting and retaining quality staff is critical to aged care and retirement living.
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Using the ORA to our advantage
Earl Gasparich believes that a solution to the aged care funding crisis exists in the merging of the retirement village and aged care business models.
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Changing models of care
Gráinne Moss says the cost pressures related to an ageing society are likely to result in innovative solutions that require a more ‘user-pays’ approach to care options.
September 2015
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Last Word… Graham Wilkinson
President of the Retirement Villages Association (RVA) Executive Committee GRAHAM WILKINSON looks at what lies ahead for the retirement villages industry.
August 2015
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On the soap box... Graeme Titcombe
Access chief executive GRAEME TITCOMBE was recently presented with a lifetime achievement award at the 2015 Home and Community Health Association Conference Awards. Here, he discusses the limitations to providing a nationally consistent and effective home support service.
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Let’s snoop around... Aspen Care
JUDE BARBACK finds Tauranga’s Aspen Care Rest Home in the middle of exciting changes.
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Last Word... Simon Wallace
New Zealand Aged Care Association’s new chief executive SIMON WALLACE questions the concept of a ‘TripAdvisor for rest homes’, as discussed in the last issue of INsite.
May 2015
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Our aged care workforce – when will it become a priority?
A new survey shows that while aged care workers love their job and value the training they receive, low pay levels, high workloads, an ageing workforce and an increasing demand for aged care add up to a concerning picture for the sector. How many more research reports and legal battles will it take for funding and workforce pay levels to be properly addressed? By JUDE BARBACK.
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Spiritual care – is this needed in a rest home?
Do caregivers understand what spiritual care is and how to meet residents’ spiritual needs as they approach end of life? JUDITH HARDIE discusses her research into spiritual care in New Zealand rest homes.
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Dementia design – the Kiwi way
The plans for the new dementia village
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Here come the baby boomers
New research shows that baby boomers want choice and control as they enter old age.
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Up close and personal with... Simon Wallace
JUDE BARBACK meets the new chief executive for the New Zealand Aged Care Association (NZACA), Simon Wallace.
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Let’s snoop around... Pohlen Hospital
JUDE BARBACK returns to her hometown of Matamata to visit Pohlen Hospital.
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Last Word... Brien Cree
Radius Care managing director BRIEN CREE is concerned that District Health Boards (DHBs) are not passing on superannuation increases to aged care providers and says it’s time for providers to get their funding directly from the Government, and take DHBs out of the equation.
March 2015
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In your expert opinion...
INsite asks experts in the retirement villages sector about industry trends, business decisions, investor information and legal advice.
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TerraNova v Bartlett case – both sides speak out
TERRY BELL of TerraNova Homes & Care and ALASTAIR DUNCAN of the Service & Food Workers Union (SFWU) sit on opposite sides of the TerraNova v Bartlett pay equity case. Yet here, in this rare feature, both appeal for the same thing – an increase in government funding to put an end to the inadequate pay levels of care staff.
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‘New kid’ Arvida takes a fresh approach
JUDE BARBACK talks to Arvida Group chief executive Bill McDonald about the formidable task of getting the retirement and aged care sector’s newest player up and running.
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Up close and personal with... Martin Taylor
JUDE BARBACK interviews exiting chief executive Martin Taylor about his 10 years at the helm of the New Zealand Aged Care Association.
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A good place to Be
JUDE BARBACK talks to Guy Eady about life after Oceania and the rise of his new venture, the BeGroup.
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Let’s snoop around... Acacia Cove
JUDE BARBACK finds a cheeky bunch of residents on her visit to Acacia Cove retirement village.
December 2014
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Up close and personal with ... Todd Perkinson
Jude Barback asks TODD PERKINSON, New Zealand-based chief executive officer of RDNS, about running a trans-Tasman organisation and the challenging funding environment of the home-based support services sector.
June 2014
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A long way to go – but on the right track
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Silver Rainbow: the journey to acceptance in our rest homes
INsite talks to Claire Mooney about the third phase of a research project focused on understanding and addressing homophobic attitudes in New Zealand’s aged care facilities.
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Let’s Snoop Around... Greenwood Park Lifestyle Village
JUDE BARBACK joins residents, locals, and Metlifecare bosses for the opening of a new walk at Tauranga’s Greenwood Park.
March 2014
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On the soapbox … JON AMESBURY
JON AMESBURY is passionate about placing the community at the heart of residential aged care facilities. Here he shares his thoughts, ideas, and initiatives that are proving successful.
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Norah Barlow & Julian Cook
INsite asks incoming and outgoing Summerset chief executives their thoughts...
January 2014
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On the soap box ...
Union leader MARIANNE BISHOP responds to the feature article on the state of the aged care sector ‘Something’s got to give’ that appeared in the last edition of INsite.
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Last Word ... Peter Bruce
Peter Bruce’s response to John Collyns on LTO & ORA justification published in Oct-Nov 2013 edition of INsite, which can be found online at www.insitemagazine.co.nz.
November 2013
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Something’s got to give
With confirmation of poor care delivery in one corner of the sector and allegations of discriminatory pay levels in another, the public cries for more transparency and fairer pay in aged care are getting louder. Change feels imminent, but what shape will it take? By JUDE BARBACK.
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On the Soap box ... Laurie Hilsgen
Will family carers start saying “no” to providing “natural support”? asks LAURIE HILSGEN, CEO and co-founder of Carers NZ.
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Spotlight on... C difficile
Epidemics of Clostridium difficile have had devastating effects in the northern hemisphere, and now this “hospital superbug” has made its way to New Zealand, with new, highly virulent strains wreaking havoc in hospitals and aged care facilities.
September 2013
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Getting the dining environment right for residents
Meal times can be tricky; time constraints, food quality and temperature, and individual resident needs all need to be considered, but JUDE BARBACK discusses why it is important the dining experience itself is not neglected at the expense of getting these aspects right.
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Spotlight on … muscle degeneration
Liggins Institute Research Director, Professor DAVID CAMERON-SMITH is leading ground-breaking research on how exercise and nutrition can potentially aid muscle regeneration in older people.
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“Amazing speakers” help make RVA conference a success
Conference report
July 2013
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A typical day in the life of … Annie Schenkel
Annie Schenkel shares what she finds rewarding, inspiring, and challenging about being facility manager of Oakland Lifecare in Tauranga.
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On the soap box... Ray Lind
RAY LIND, chief executive of Careerforce, voices his opinions on the need to implement integrated care and unleash the potential of the “unregulated” health workforce.
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Last word... Peter Mathyssen
PETER MATHYSSEN, owner and manager of Glenbrook Rest Home, gives his views on the interRAI debate between Victoria Brown and Martin Taylor, featured in the last issue of INsite.
May 2013
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Passion and Vision: Leadership in Dementia Care
CAROLINE BARTLE discusses a knowledge management strategy that helps leaders in dementia care become enablers, rather than directors.
March 2013
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On the soap box... Martin Taylor
Aged care andpremium charging
January 2013
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On the soap box... Sandra Hanmer
Each issue, INsite seeks opinion on a contentious issue concerning aged care and retirement.
November 2012
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Last word... Margaret Owens
Your village operating model – choose carefully!
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On the soap-box... Julie Haggie
Each issue, INsite seeks opinion on a contentious issue concerning aged care and retirement.
September 2012
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To contract out or do it yourself?
That is the question JUDE BARBACK considers here, looking at the pros and cons of contracting out catering services.
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On the soap-box... Martin Taylor
Each issue, INsite seeks opinion on a contentious issue concerning aged care and retirement.
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Retirement village sector upbeat
RICHARD HINCHLIFFE discusses the results of the RVA conference survey.
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Up close and personal with... Diana Triplow
JUDE BARBACK chats with the 2012 winner of the INsite/RVA Village Manager of the Year Award.
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Last word... Nano Tunnicliff
“Modern day slavery” in the aged care sector President of the New Zealand Nurses Organisation (NZNO), NANO TUNNICLIFF, says the NZNO welcomes the recent release of the Human Rights Commission’s (HRC) report.






